Corporate Responsibility
Our customer service and product excellence is built on a foundation of responsible and ethical business practice that ensure we remain leaders in what happens behind the scenes, as well as the quality and reliability that our customers and stakeholders experience when working with us.
Health & Safety
At the Inland Group of Companies, every single person in our organization commits to looking after the well-being of themselves, their colleagues, our customers, and the communities where we work. Nothing is more important. The Inland Group’s record of excellence in workplace and operational safety is achieved by proactively managing risk through our comprehensive Safety Management System (SMS).
Sustainability/ESG
The Inland Group uses an ESG (environment – social – governance) framework to guide our sustainability strategy. To ensure measurability and credibility, this is supplemented by independent sustainability assessment. Doing business in a manner that considers the needs of people, communities, and the ecosystem, and that ensures ethical business conduct is central to our corporate values.
Total Quality
Our Quality Management System (QMS) is based on requirements outlined in SAE AS 6332 and ISO 9000/9001, and includes a comprehensive audit program, robust document controls, management tools, and data analysis, all leading to a culture and program of continuous improvement.
Accountability
At the Inland Group of Companies, we are accountable to our customers, partners, and employees for how we deliver business. We are proud of the achievements we have made and the excellence we continue to pursue.
2022-2024
EcoVadis
ESG Recognition
Our independent EcoVadis ratings are the result of a rigorous evidence-based assessment that demonstrates the substance behind our sustainability commitment. This award is a unique achievement for an aviation services provider.
2022
Ostrom Climate
Report on Climate Benefits
Using a standardized, globally accepted methodology, a cradle to gate life-cycle analysis (LCA) conducted by leading climate management firm Ostrom Climate shows that the use of Inland's technology for recycling ethylene glycol (EG) and propylene glycol (PG) measurably reduces greenhouse gas (GHG) emissions when compared to the carbon cost of manufacturing new EG or PG. *Additional information on Ostrom Climate’s LCA results is available upon request.
2025
Aviation Sustainability
The Inland Group of Companies supports the global aviation industry’s shared commitment to reducing the environmental impact of the sector. We are well-positioned to partner with airports, airlines, suppliers, and other aviation stakeholders towards this end and to help our customers achieve their sustainability goals. Our organization prides itself on a history of continuous technology and process innovation that increase efficiency while providing world class service to our customers. This includes the class-leading recovery of aircraft deicing fluids, airport environmental services, high efficiency glycol recycling, and deicing operations that minimize the use of glycol, fuel, energy, and materials.
ESG (Environmental - Social - Governance)
The Inland Group values transparency and accuracy in measuring our performance, and this includes our sustainability efforts. To this end, ESG provides a well-defined sustainability framework. Inland engages EcoVadis, an independent ESG evaluation and rating organization, to validate our sustainability practices on an annual basis. We are proud of our EcoVadis ratings and continue to strive for further excellence. On the social and sustainable procurement front, Inland’s Canada Forced Labour Report can be found the Forms and Documents section.
Safety Management System (SMS)
Our companies share a Safety Management System (SMS) that ensures synergy through standardization and promotes continuous improvement across all companies. Using one comprehensive and integrated framework, the Inland Group SMS incorporates all aspects of occupational health and safety (internal responsibility system), industrial hygiene, aviation/operational safety, industrial safety, environmental management, emergency preparedness and response, and security management.
Environmental Management System (EMS)
The Inland Group of Companies recognizes that as a responsible business, we have legal and ethical obligations to the environment and ecosystem. We also know the environment is a priority for our employees and customers. We have a formal environmental management system to ensure a structured approach to meeting these obligations.
Quality Management System (QMS)
Based on quality management fundamentals, our QMS supports and guides our activities and service performance, meeting customer and regulatory requirements, and enhancing our effectiveness and efficiency toward continuous improvement. The QMS drives a progressive, engaged and learning culture separating mediocre organizations from those that continually thrive and succeed.
Training
The Inland Group of Companies maintains a comprehensive training program that progresses new employees to a level of proficiency where they can safely, confidently, and efficiently perform their job duties. With a focus on safety and operational excellence, the Inland Group training curriculum reflects our commitment to the development and growth of our most valuable asset: our people.
Transparency
Communication is a key component of our MVP (Mission/Value/Purpose), and we work with each customer to understand and meet their metrics and reporting needs (content/frequency). Our training program, internal reporting system, and databases all provide valuable information and metrics that is readily available to our customers, ensuring the complete transparency of our performance.
Compliance
The Inland Group of Companies services, processes, and performance are structured in a manner consistent with recognized aviation regulatory and standards bodies, including ICAO1, Transport Canada, the Federal Aviation Administration (FAA), equivalent state safety programs, and the International Aviation Transportation Association (IATA) Operational Safety Audit (IOSA). Our SMS also includes elements needed to meet the expectations of federal, state, provincial and local health and safety (workplace safety) authorities, including OSHA and equivalent regulatory authorities in Canadian and European jurisdictions.
Recycled Fluid (Type I)
Inland Technologies produces its own aircraft deicing fluid from recycled spent ADF. Our Inland Type I ADF Concentrate® (EG) and Safetemp® ES Plus (PG) are produced from renewable resources and re-manufactured glycols, and meet or exceed the latest specifications of AMS 1424. A recent assessment by Ostrom Climate, leading provider of carbon management services, evaluated the greenhouse gas (GHG) emissions associated with Inland’s EG product and certified our recycled fluid has a smaller GHG footprint than virgin EG product.
Innovation/Future Initiatives
The Inland Group of Companies has always put a focus on technology and innovation, resulting in a number of patented technologies – the Glycol Guard™, Glyvac™, and the Starcevic Distillation System™. Prior to deployment, we assess and test all new technologies and market innovations to ensure they meet our rigorous standards and perform in all operational conditions.